The next day, DR is waiting in your consultation area. This will allow you to provide DR with the best service and care. You suggest that she visit about 2 pm, which is a slower time at your pharmacy plus, an additional pharmacist will be there to help cover urgent cases. She is also anxious about the anticipated adverse effects of oncology medications and how her diagnosis will affect her quality of life, because she still works. She has been feeling confused and mildly depressed. She looks relieved and tells you that she will bring in all her oral medications the following day.ĭR is looking forward to the opportunity to go over her entire history and medication list. You explain the concept of pharmacy brown bag and MTM sessions and ask DR if she would be interested. As you conduct your review, you see the concern and confusion on her face. You compare it with her profile at your pharmacy and notice changes. You page through the papers and notice a medication reconciliation performed by the on-site clinic pharmacist. DR says that she just left the clinic, and these are her most up-to-date documents. She presents you with a new list of medications and her laboratory data. DR frequently stops in to pick up refills and has experienced many emotional ups and downs related to her diagnosis and treatment. Recently, after a breast cancer diagnosis, she became a patient at the oncology clinic across from your pharmacy. Willingness to help at this crucial time demonstrates caring and concern that patients will likely never forget.ĭR is a 55-year-old woman who gets prescriptions filled for herself and her family at your community pharmacy. As the most accessible member of the health care team, the pharmacist can provide patients with cancer with information and support as they manage what may be the most challenging time of their lives. All these stages affect the patient both emotionally and physically. They will endure a grueling process of coping with their diagnosis, treatment, and, in cases of recovery, the fear of recurrence. Many of these patients need support, encouragement, and care coordination. Patients battling cancer should not be overlooked in the community pharmacy. The sessions, such as the one described below, can be offered every day to select patients who seem to need follow-up care in addition to a typical counseling session. By reviewing prescription medications along with OTC drugs, herbal supplements, and vitamin and mineral supplements, pharmacists can educate, assess safety, prevent errors, and maximize quality of care. Offering to review a patient’s medications allows the pharmacist to personally connect with patients by serving as a trusted professional in the community. Brown bag sessions and medication therapy management (MTM) can greatly help patients with chronic diseases.
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